Our Quality Principle
In line with our commitment to providing services focused on our patients’ needs and satisfaction, all our test results are guarded by internal and external quality control measures. To ensure accuracy, reliability and repeatability of the test results, we use calibrators and control materials that could be traceable in international standards. To improve continuously, we inspect our services against our quality targets and share data with international quality control programmes. To ensure our professional staff understands and applies our quality policy, principles and procedures in full, they are briefed with the required information on an ongoing basis. In the unlikely occurrence of an issue, it is recorded, tracked and improvement measures are taken swiftly. Our quality principle is to fully inform individuals and the society about the services we offer, and our strong commitment to international ethical norms.